Find your answers here

Hong long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and standard shipping usually takes 5-7 business days. Expedited shipping options are available for faster delivery. You will receive a tracking number once your order has been shipped, so you can monitor its progress. If you have any specific shipping questions, feel free to contact us!

What are the sizing specification of my order?

The sizing specifications of your order depend on the specific products you've selected. Each item typically has its own measurements listed on the product page, including dimensions, weight, and any other relevant sizing details. If you’re unsure about the sizing for a particular item, feel free to reach out to us, and we’ll be happy to assist you with more information.

Is it safe to shop your website?

Yes, shopping on our website is completely safe. We use secure encryption protocols to protect your personal information and payment details. Our payment system is powered by trusted and reputable providers, ensuring a safe and reliable checkout process. If you have any concerns or questions, our customer service team is always here to help!

How do I take my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier's website. If you’re unable to locate your tracking number or need assistance, feel free to reach out to our customer support team, and we’ll be happy to assist you.

Do you offer international shipping?

At this time, we primarily ship to the U.S. and Canada, but we’re excited to expand our reach in the future! International shipping is something we’re actively working on, and we’d love to know where our community is growing. If you're interested in having our products shipped to your country, let us know on our social media platforms—your feedback helps us prioritize new shipping destinations. Stay connected with us for updates on when international shipping becomes available!

Couldn't find your answer?

If you couldn’t find the answer you were looking for, feel free to reach out to us directly! Our customer support team is here to help and provide the information you need.